Data Controller: BRAINSRE S.L. (hereinafter, “BRAINSRE”)
Registered Office: Almagro Street 3, 1st Floor – Right, 28010 – Madrid, Spain
Email: info@brainsre.com or support@brainsre.com
Data requested in the forms of the Platform are in general mandatory in order to meet the stated purposes (unless the required field specified the opposite).
Therefore, if these are not provided or are not provided correctly, BRAINSRE will not be able to properly provide its services.
The personal data provided through the Platform will be processed by BRAINSRE, according to the following purposes:
The lawfulness of the processing of the personal data will be the following:
Management of the contractual relationship between the User and BRAINSRE related to the subscription and/or free trial:
All the processing derived from this purpose will have as basis for lawfulness the compliance of the contractual relationship.
Answer the questions raised in the contact forms:
The processing of data derived from this purpose is the compliance with the contractual relationship or for the application at the User’s request of pre-contractual measures.
To attend the exercise of the User’s rights:
All processing deriving from this purpose shall be based on the compliance with legal obligations, in accordance with the applicable data protection regulations.
Monitor, secure and claim the problems, incidents or illicit derived from the User’s activities:
All processing derived from this purpose will have as a basis for lawfulness the legitimate interest, recognized to the data controller by law.
This legitimate interest is based on ensuring that the services are not used for unlawful purposes and, in the event that they are produced, manage, process and solve the illegal conduct carried out by the User.
Internal reports and analysis to improve the services offered and BRAINSRE’s Platform:
All processing derived from this purpose will have as a basis for lawfulness the legitimate interest, recognized to the data controller by law.
This legitimate interest is based on being able to offer Users both the services of BRAINSRE and its Platform with the highest quality and best experience possible.
Quality and satisfaction surveys:
All processing derived from the carrying out of quality and satisfaction surveys will have as a basis for lawfulness the legitimate interest, recognized to the data controller by law.
This legitimate interest is based on being able to offer Users both the services of BRAINSRE and its Platform with the highest quality and best experience possible.
Personalized commercial and promotional communications:
All processing derived from this purpose will have as a basis for lawfulness the legitimate interest, recognized to the data controller by law.
This legitimate interest is based on the consideration of the interest of Users as clients of BRAINSRE to offer them services through direct marketing.
The User has the right to oppose to the processing of his/her personal data for the purpose of sending personalized commercial communications, including profiling for personalization, at any time and without cost. The user may express this opposition by clicking on the link established to unsubscribe from commercial communications or by sending an e-mail to the following e-mail address: info@brainsre.com or support@brainsre.com.
Likewise, in the event that the User gives his/her consent for BRAINSRE to process his/her data for any additional purpose to those mentioned in this Privacy Policy, the User will be duly informed of said processing, and the User himself/herself will be entitled to revoke said consent by contacting BRAINSRE through the following e-mail address: info@brainsre.com or support@brainsre.com.
Your personal data may be disclosed to:
Public authorities to the extent necessary to comply with applicable law.
Courts to the extent necessary to comply with applicable law.
The State Security Forces and Corps to comply with applicable law.
BRAINSRE does not intend to transfer Users’ personal data to a third country or international organization. However, in the event that this is the case, the Users will be expressly informed of this circumstance, indicating them the existence or absence of a decision of adequacy by the Commission, or the adequate guarantees and the means to obtain a copy of these.
Our services may employ Artificial Intelligence (AI) technology to enhance and improve user experience. It is important to note that the outputs generated by AI processes might involve the processing of data that can potentially identify or be associated with an individual. In such instances, BRAINRE is committed to complying with all applicable data protection regulations.
The User’s data will be kept during the following periods:
In any case, BRAINSRE will duly block the personal data of the Users, not having access to the same from the moment in which these cease to be necessary to comply with the purpose for which they were collected, being only treated in the event that this is required by the competent judicial or administrative authority in the cases expressly established in the Law.
Functionalities of BRAINSRE’s Platform may use geolocation.
The User may directly disable this option in the device or browser itself; however, deactivation of this option may restrict the use of some of the features of the Platform, which may not work properly.
The User:
The User may send a letter to BRAINSRE, to the address indicated in the heading of this Privacy Policy, or by means of an email to the address: info@brainsre.com or support@brainsre.com, attaching a copy of his/her identity document, at any time and free of charge, to:
BRAINSRE will process the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of confidentiality, in accordance with the provisions of the applicable regulation, adopting the necessary technical and organizational measures to guarantee the security of your data and avoid its alteration, loss, unauthorized processing or access, taking into account the state of the art, the nature of the stored data and the risks to which they are exposed.
BRAINSRE reserves the right to review its Privacy Policy when it deems it appropriate, in this case the Users will be informed. For this reason, please check this privacy statement regularly to read the most recent version of the BRAINSRE Privacy Policy.
The User declares to have been informed of the conditions on personal data protection, accepting and understanding the content of this Privacy Policy. Otherwise, please do not accept the Privacy Policy and/or do not use the Platform.